Frequently Asked Questions
Frequently Asked Questions
Got questions? I've got answers. If you don't see what you're looking for here, email me at info@rogueresistance.org - I typically respond within 24 hours on weekdays.
Shipping & Delivery
How long does shipping take?
Most orders arrive within 7-10 business days total. Here's the breakdown:
- Production: 2-7 business days (we use print-on-demand, so each item is made when you order it)
- Shipping: 3-8 days domestically via USPS First Class Mail or UPS Ground
You'll get tracking info automatically when your order ships.
How much does shipping cost?
Standard shipping is $4.99. Orders over $50 ship free. Exact costs are calculated at checkout based on your location and order size.
Do you ship to PO boxes?
Yes! We ship to PO boxes via USPS.
Do you ship internationally?
Not currently, but we're exploring international shipping options. Right now we ship to all 50 U.S. states. If you're outside the US and interested, email info@rogueresistance.org - if we get enough requests, we'll prioritize adding international shipping.
How do I track my order?
You'll receive an email with tracking information automatically when your order ships (usually 2-7 days after you order). The tracking link will show real-time updates from USPS or UPS. If you don't receive tracking within 7 days, email me and I'll look it up for you.
Will my package have political messaging on the outside?
No. Packages arrive in plain, unmarked shipping boxes or poly mailers. The outside just shows your address and a return address - no political slogans, no "Rogue Resistance" branding visible. What's inside is your business.
Returns & Exchanges
What's your return policy?
We accept returns for:
- Items damaged during shipping
- Defective printing or manufacturing issues
- Incorrect items shipped
- Wrong sizes sent
We cannot accept returns for:
- Change of mind or buyer's remorse
- Customer-ordered incorrect size
- Design dissatisfaction after receipt
Why? Because everything is made-to-order and custom-printed. Returned items can't be resold. But if something arrives damaged or defective, we'll absolutely make it right.
What if my shirt arrives damaged or misprinted?
Contact me at info@rogueresistance.org within 30 days with:
- Your order number
- Photos of the issue
- Brief description of what's wrong
I'll reply within 24 hours (usually much faster) and ship a replacement within 2-3 business days. You don't need to return the defective item. I stand behind every product.
Can I exchange for a different size?
Yes, within 14 days of delivery for unworn, unwashed items with original tags. You'll need to cover return shipping both ways (about $5-8 each direction). As a one-person grassroots operation, I can't absorb those shipping costs, but I want you to get the right fit. Email info@rogueresistance.org to start the exchange process.
Sizing & Fit
How do your shirts fit?
Our unisex t-shirts run true to size with a classic fit - not too fitted, not too boxy. If you're between sizes or prefer a looser fit for layering, size up. If you want a more fitted look, stick with your usual size.
Where can I find measurements?
Check the size chart on each product page for exact measurements (chest width, length, sleeve length). When in doubt, measure a shirt you already own and love, then compare to our size chart.
Do you offer women's or fitted styles?
Currently we only offer unisex/classic fit tees, but fitted and women's styles are on the roadmap. Email info@rogueresistance.org if you'd like to be notified when we add new styles.
Do you offer kids sizes?
Not yet, but it's on the roadmap! Family-friendly designs like "End the Ice Age" are perfect for kids, and I'm working on adding youth sizes soon. Email info@rogueresistance.org if you'd like to be notified when kids sizes are available.
Product Quality & Materials
What are your shirts made of?
Most designs use 100% cotton unisex classic tees (5.0-5.3 oz fabric weight). Some color variants are blends:
- Sport Grey: 90% cotton, 10% polyester
- Ash Grey: 99% cotton, 1% polyester
- Heather colors: 50% cotton, 50% polyester
All shirts are soft, durable, and hold up well to regular wear and washing. Full material details are listed on each product page.
How's the print quality?
Excellent. We use professional direct-to-garment (DTG) printing through Printful. Designs are vibrant, durable, and won't crack or peel with normal washing. Print quality is consistently high - it's why we chose this partner.
How do I care for my shirt?
Wash inside-out in cold water. Tumble dry low or hang dry. Avoid bleach and high heat. This keeps colors vibrant and prints crisp for years.
Why don't all designs come in all colors?
Some designs work better on certain colors (dark text needs light shirts, light graphics need dark shirts). I test each design on multiple color options and only offer the ones that look great. If you want a specific design on a different color, email me - if it's technically possible and looks good, I'll add it!
Production & Fulfillment
Why does production take 2-7 days?
We use print-on-demand production through Printful, which means your shirt is made specifically for you when you order it. Nothing sits in a warehouse. This approach:
- Prevents waste (no overstock ending up in landfills)
- Avoids sweatshop labor (ethical facilities only)
- Ensures you get a fresh, high-quality product
It takes a bit longer than pre-made inventory, but it's worth it for ethical production.
Where are your products made?
Printful operates ethical production facilities in the United States, Europe, and Mexico. Your order is fulfilled at the facility closest to you for faster delivery and lower environmental impact.
Are your products ethically made?
Yes. We partner with Printful, which operates ethical production facilities where workers are paid fair wages and facilities meet labor standards. We never use sweatshop manufacturing. Print-on-demand also eliminates waste from overproduction.
About Rogue Resistance
Who is Rogue Resistance?
Rogue Resistance is a one-person operation founded in October 2025 by Joe, a designer and activist from Oregon's Rogue Valley. It started as a response to watching peaceful protesters threatened with troop deployments during the No Kings protests. Every design is created evenings and weekends to help people voice dissent, support organizing, and build community through wearable solidarity.
Why did you start this?
The breaking point came in October 2025, watching peaceful protesters threatened with troop deployments just for saying "No Kings." As the child of an immigrant who's attended protests for years, I wanted to create gear that makes resistance accessible, approachable, and a little less intimidating. Sometimes activism needs clever wordplay and a frog meme, not just bold slogans.
Do you donate to any organizations?
Not yet, but it's in the plans. As a brand-new operation (launched October 2025), I'm focused on establishing sustainable operations first. Once revenue is consistent, I plan to commit a percentage of profits to immigrant rights organizations, mutual aid networks, or grassroots organizing efforts. Transparency matters - I'll announce any partnerships publicly when they happen.
Can I request a custom design?
Not at the moment - I'm currently focused on expanding the existing collection. But I absolutely want to hear your ideas! Email info@rogueresistance.org with design suggestions. If an idea resonates and fits the mission, it might become a future product. Community input makes this project stronger.
Will you add hoodies, hats, stickers, or pins?
Yes! T-shirts are just the start. Hoodies are next on the list (perfect for Pacific Northwest weather), followed by hats, stickers, and enamel pins. It's a slow rollout since I'm testing quality for each product type, but more is coming. Follow on social media for announcements.
Payment & Security
Is my payment information secure?
Absolutely. All payments are processed through Shopify's secure checkout system with industry-standard encryption. I never see or store your credit card details - Shopify handles all payment processing. You'll see the secure padlock icon in your browser when checking out.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
Is my order information kept private?
Absolutely. I don't share, sell, or distribute customer information - ever. Your purchase history, shipping address, and email are kept confidential. Only Shopify (for payment processing) and Printful (for fulfillment) have access to the minimum info needed to complete your order. Neither company shares data with third parties.
Pricing & Value
Why are your prices higher than big box stores?
Print-on-demand production costs more than bulk manufacturing, but it ensures:
- Ethical labor (no sweatshops)
- Zero waste (no overstock)
- Supporting an independent creator instead of a corporation
You're also paying for original designs created specifically for activist communities, not generic graphics. Quality, ethics, and supporting grassroots resistance all factor into the price.
Do you offer discounts or sales?
Occasionally! The best way to hear about discounts is to follow us on social media or sign up for our email list (coming soon). I'll also offer discounts for bulk orders from organizing groups - email info@rogueresistance.org to discuss.
Do you offer discounts for organizing groups or bulk orders?
Yes! If you're ordering 10+ items for a protest, mutual aid network, or organizing group, email info@rogueresistance.org and let me know what you need. I can usually offer 10-15% off for bulk orders and work with you on timeline/customization. Supporting organizers is literally why this exists.
Customer Service
How do I contact you?
Email info@rogueresistance.org with any questions, issues, or ideas. I typically respond within 24 hours on weekdays (often much faster). As a one-person operation, evenings and weekends might be a bit slower, but I'll get back to you.
Can I cancel or modify my order?
Email me immediately at info@rogueresistance.org with your order number. If production hasn't started yet (usually within the first 24 hours), I can cancel or modify it. Once it's in production, I can't make changes - but you can always exchange for a different size if needed.
How can I stay updated on new designs?
Follow us on social media - we're on Facebook and TikTok (@rogue.resistance1). Email newsletter is coming soon. New designs drop regularly based on current events and community suggestions, so check back often or follow along!
Still have questions? Email me at info@rogueresistance.org. I'm here to help.
- Joe
Founder & Designer, Rogue Resistance
Rogue Valley, Oregon